The Right Move

Terms of Service

Last Updated: 10/24/2023

Introduction

Welcome to The Right Move LLC. These Terms of Service ("Terms") govern your use of The Right Move LLC's services ("Services"), website ("therightmoveco.com"), and any applications, including mobile applications ("Apps"), provided by The Right Move LLC ("we," "us," or "our").

By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Changes to Terms

We reserve the right to change, modify, or revise these Terms at any time. Any changes will be effective immediately upon posting, and your continued use of our Services signifies your acceptance of the updated Terms.

Services

We provide moving and relocation services, including but not limited to packing, transportation, and storage. Specific details of the Services provided, pricing, and other terms are available upon request and may vary.

Payment Terms

Deposit Upfront

  • A deposit is required to secure your booking. This deposit is a percentage of the estimated total cost and is due at the time of booking.

Balance Upon Completion

  • The remaining balance is due immediately upon completion of the Services.

Milestone Payments

  • For long-distance or complex moves, payment may be divided into milestones. Details will be provided in the service agreement.

Late Fees

  • Payments not made by the due date will incur a late fee, as specified in the service agreement.

Discounts

  • Discounts may be offered for early or cash payments, as specified in the service agreement.

User Responsibilities

By using our Services, you agree to:

  • Provide accurate information for the booking and execution of Services.
  • Comply with all local, state, and federal laws and regulations.
  • Assume responsibility for all charges, fees, and taxes associated with the Services.

Cancellations and Refunds

Cancellations must be made 48 hours in advance to receive a full refund. Cancellations made less than 48 hours in advance will be subject to a cancellation fee.

Liability and Limitations

Damage to Goods

  • We assume liability for any damage to your goods that is directly caused by our handling and transportation, subject to the limitations and terms specified in the individual service agreement.

Limitation of Liability

  • Our liability for lost or damaged items is limited to the weight of the item multiplied by a predetermined rate, as specified in the service agreement, unless additional insurance is purchased.

Exclusions

  • We are not liable for any indirect, incidental, or consequential damages, including but not limited to loss of use or depreciation of the items, unless explicitly stated otherwise in the service agreement.

Maximum Liability

  • Our total liability for any claim arising out of the use of our Services is limited to the amount paid for the Services, unless otherwise specified in the service agreement

 

Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law principles.

Contact Information

For any questions about these Terms, please contact us at [email protected]