How to Avoid Common Moving Scams

Apr 23, 2025By Weston Hooten
Weston Hooten

Understanding the Risk of Moving Scams

Moving can be a stressful experience, and unfortunately, some unscrupulous companies take advantage of this by scamming unsuspecting customers. It’s crucial to be aware of common moving scams and know how to avoid them. By being informed and vigilant, you can ensure a smooth and secure transition to your new home.

moving truck

Recognizing Red Flags

One of the first steps to avoid moving scams is recognizing the red flags. Be wary of companies that provide quotes without conducting an in-home inspection or a detailed virtual walkthrough. A legitimate moving company will want to see all the items you plan to move before offering an estimate.

Another red flag is if the company demands a large deposit upfront. Most reputable movers will request payment upon delivery, not before. If a company insists on a significant deposit before they start, it could be a sign they're planning to disappear with your money.

Verifying Credentials

Before hiring a moving company, make sure to verify their credentials. Check if they are licensed and insured. In the United States, interstate movers are required to register with the U.S. Department of Transportation. You can verify a company's DOT number through the Federal Motor Carrier Safety Administration's website.

checking credentials

Reading Reviews and Testimonials

Customer reviews and testimonials can provide valuable insight into a company's reliability and service quality. Look for reviews on independent websites rather than relying solely on testimonials posted on the company's site. Pay attention to any recurring issues mentioned by multiple customers.

Getting Everything in Writing

When you decide on a moving company, ensure that every detail is put in writing. This includes the estimated cost, delivery dates, and any agreed-upon terms and conditions. Having a written contract protects both parties and provides recourse if something goes awry.

Be sure to read the contract carefully before signing. If there are any terms you don't understand, ask for clarification. Never sign a blank or incomplete document.

signing contract

Being Present During the Move

On moving day, try to be present to oversee the process. This ensures that everything is loaded correctly and that no items are left behind. If this isn't possible, assign a trusted person to act on your behalf. Make sure they have a copy of the contract and understand your expectations.

Staying Informed and Vigilant

The best defense against moving scams is being informed and vigilant throughout the process. Research and compare multiple moving companies, verify their credentials, read reviews, and pay attention to any warning signs. When you stay proactive, you're more likely to have a positive moving experience.

Remember, a little extra effort upfront can save you from stress and potential financial loss down the road.